(NZ) 0800 484 373 or +64 7 574 6220 holiday@thereef.co.nz
Our Cancellation Policy

Booking Cancellation Policy

When you make a booking with us the following cancellation policy will apply:
1. Fee: All cancellations incur a $50 administration fee.
2. Time: Cancellations made within 14 days of arrival, incur a cancellation fee equal to 25% of the booking value. Cancellations made within 48 hours of arrival, incur a cancellation fee equal to the full booking value.
3. Other: If guests leave prior to their booked departure date, full payment of the total booking is required.
4. Covid Cancellation Policy: There is no cancellation fee if booking is cancelled by covid lockdown, if we are in level 2 and you can travel then normal policy applies.